Last updated: October 6, 2026 · Version 1.3.0

Terms of Service

1. Who we are

Dinero ("Dinero", "we", "us") is a software-as-a-service operated by Sienna Kjellman, sole trader (enskild näringsidkare) based in Sweden. Contact: hello@dinero.agency. By using Dinero, you ("Merchant", "you") agree to these Terms of Service.

2. The Service

Dinero is an autonomous advertising platform that creates, publishes, and optimizes Meta advertising campaigns on your behalf, based on your Shopify product catalog and brand settings. We may add additional channels (e.g. TikTok) over time.

3. Eligibility and account

To use Dinero you must be at least 18 years old, operate a legitimate business, and own or have authority over the Shopify store, Meta Business account, and other connected services you grant us access to.

You are responsible for maintaining the confidentiality of your password and for all activity under your account.

4. Subscription and billing

Dinero is sold as a monthly subscription. Once our Shopify app is approved, billing is handled through the Shopify Billing API: you approve the subscription in your Shopify admin and Shopify charges you on our behalf, then remits the funds to us. Until the Shopify Billing integration is live, billing arrangements are made directly between Dinero and you.

Subscriptions auto-renew monthly. You can cancel at any time by uninstalling Dinero from your Shopify admin (or, before Shopify Billing is live, by emailing hello@dinero.agency). No pro-rata refund is issued for partial months — if you cancel mid-month, you keep access until the end of the current billing period.

5. License

We grant you a limited, non-exclusive, non-transferable license to use Dinero for your own business during the subscription period.

6. Acceptable use

You agree not to use Dinero to advertise:

• Illegal products or services in any market you target
• Counterfeit, weapons, regulated drugs, adult content, or anything restricted by Meta or TikTok ad policies
• Misleading claims, scams, or content that violates third-party intellectual property

You are responsible for ensuring all products, claims, and creative assets you provide comply with applicable laws and platform policies.

Everything you place in your connected Drive folder may be published in your advertising, including any audio. You confirm that you hold all necessary rights to that content and audio and that none of it is unlawful. Dinero does not review, license or take responsibility for audio or other content published through your ads.

7. Ad spend

Dinero is not a media-buying agency. All ad spend is charged directly by Meta (and other platforms) to the payment method on your own ad account. Dinero only sends API instructions on your behalf. We are not liable for ad spend, platform charges, or platform-imposed penalties on your account.

8. AI-generated content

Dinero uses large language models to generate ad copy, headlines, and creative variations. This content is generated automatically and is not reviewed by a human before publishing. You can pause or remove any ad at any time through your dashboard or directly in Meta Ads Manager.

Dinero discloses this AI usage in your dashboard. Ad images and videos are sourced from your own asset library and are not AI-generated unless you explicitly provide AI-generated material.

You retain full responsibility for the published content. Where local law requires disclosure of AI-generated marketing content (such as the EU AI Act), you are responsible for complying.

9. Support access

To provide support, debug issues, and ensure security, authorized Dinero personnel may access your account, configuration, and performance data. All such access is logged. We will not access your data for any other purpose.

10. Your data

You own your data. Our handling of personal data is governed by our Privacy Policy and our Data Processing Agreement, which together form part of these Terms.

11. Data retention

While your subscription is active, we retain your account, configuration, and performance data to operate the Service. After your subscription ends, identifiable account data is deleted within twelve (12) months. Aggregated, anonymized performance data may be retained for product improvement and analytics.

12. Suspension and termination

We may suspend or terminate your access if: (a) you breach these Terms; (b) Shopify reports a billing failure; (c) we receive a credible report of policy violations; or (d) we are required to by law or by Meta/TikTok/Shopify.

13. Service availability

We provide Dinero on a best-effort basis. We do not guarantee uninterrupted availability. Outages caused by Meta, TikTok, Shopify, or other third-party platforms are outside our control and not grounds for refund or liability.

14. Disclaimer of results

Advertising performance depends on many factors outside Dinero's control, including your products, pricing, market conditions, ad creatives, and platform algorithms. We make no guarantee of any specific return on ad spend, conversion rate, or revenue outcome.

15. Limitation of liability

To the maximum extent permitted by law, Dinero's total liability to you for any claim arising from or related to the Service is capped at the greater of: (a) the fees you paid to Dinero in the twelve (12) months preceding the claim, or (b) ten thousand euros (€10,000). Dinero is not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost ad spend, or loss of data.

16. Indemnification

You agree to indemnify and hold Dinero harmless from any third-party claim arising from your products, advertising content, or breach of these Terms.

17. Changes to these Terms

We may update these Terms from time to time. We will notify you by email at least thirty (30) days before material changes take effect. Continued use of the Service after the effective date means you accept the updated Terms.

18. Force majeure

Neither party is liable for delays or failures caused by events beyond reasonable control, including outages of Meta, TikTok, or Shopify.

19. Governing law

These Terms are governed by the laws of Sweden. Any dispute will be resolved by the Stockholm District Court (Stockholms tingsrätt) as the court of first instance.

20. Customer reference

You agree that Dinero may use your company name and logo to identify you as a customer, for example on our website and in sales material. We will never share your results, ad spend or other account data without your written consent. You can opt out at any time by emailing hello@dinero.agency, and we will remove the reference within thirty (30) days.

21. Contact

Questions about these Terms? Email hello@dinero.agency.